SecurityKey Factor
Bitkey never creates a seed phrase. Every wallet is a fixed 2-of-3 multisig: the App Key on your phone, the Hardware Key on the device and the Server Key, which Block holds in a secure enclave. Any two keys can authorize a transaction. Block keeps no copy of either customer key, and the Server Key is a third signer, not a backup: Block states it cannot move funds without a customer key. The App Key is backed up automatically and encrypted to your own iCloud or Google Drive account, and the backup can be decrypted with the Bitkey device or with help from a Recovery Contact.
Each loss scenario has its own path. If you lose your phone, you install the app on a new one, sign in to the same cloud account and unlock the App Key backup with your Bitkey. If you lose the device, your phone and Block's Server Key replace it through Delay & Notify: after a waiting period, a new set of keys is created and your funds are moved to it. The old key is not restored. If you lose both, one of up to three Recovery Contacts helps decrypt your App Key backup, and the missing Hardware Key is then replaced through Delay & Notify. Recovery Contacts cannot see your wallet or funds and cannot start a recovery themselves. The release notes for firmware 1.2.16 (October 2026) add an option to change the security waiting period.
If Block's service were unavailable, the Emergency Exit Kit lets you move funds without Block. Two dependencies remain. Most recovery paths assume access to the one cloud account that holds the App Key backup, and Block stores a hardware-encrypted copy of the wallet descriptor (public keys and script structure, not private keys) on its servers. Fingerprint reset is documented only for the first-generation Bitkey.



