How to Verify Your Hardware Wallet Is Genuine — Checklist
A tampered or fake hardware wallet can steal your funds. Use this quick checklist to confirm your device is genuine before you trust it with crypto.
Introduction
TL;DR
- Buy only from the manufacturer or an authorised reseller — never a marketplace third party.
- Inspect packaging and tamper-evidence on arrival.
- Run the official app's genuine-check / device attestation.
- A genuine device generates its own recovery — reject any pre-filled seed or PIN.
1. Buy from an official source
The single biggest protection is buying directly from the manufacturer or an authorised reseller. Avoid third-party marketplace sellers, where tampered or cloned units appear. Used devices should never be trusted.
2. Inspect the packaging and device
Check the box and any tamper-evidence against the manufacturer's official photos. Note that some brands rely on cryptographic attestation rather than seals — so packaging alone isn't proof; combine it with the steps below.
3. Run the official genuine check
Connect the device to the manufacturer's official app and run its genuine-check / attestation, which cryptographically confirms the hardware is authentic. Only use the official app downloaded from the official site.
4. Reject any pre-set recovery or PIN
A genuine device always generates your recovery phrase itself during first setup. If it arrives with a recovery phrase already printed, a 'use this PIN' card, or instructions to enter a provided phrase, it's a scam — do not use it.
Frequently Asked Questions
Common questions about hardware wallets and crypto security
How do I know my hardware wallet hasn't been tampered with?
Is a broken seal proof of tampering?
I bought a used hardware wallet — is it safe?
Ready to Choose Your Wallet?
Now that you have the knowledge, take the next step toward securing your crypto.